>>NOTICE
The boarding of animals is subject to Article 4 (§ 3.2-6518 et seq.) of Chapter 65 of Title 3.2. If your animal becomes ill or injured while in the custody of the boarding establishment, the boarding establishment shall provide the animal with emergency veterinary treatment for the illness or injury.
The consumer shall bear the reasonable and necessary costs of emergency veterinary treatment for any illness or injury occurring while the animal is in the custody of the boarding establishment. The boarding establishment shall bear the expenses of veterinary treatment for any injury the animal sustains while at the boarding establishment if the injury resulted from the establishment's failure, whether accidental or intentional, to provide the care required by § 3.2-6503. Boarding establishments shall not be required to bear the cost of veterinary treatment for injuries resulting from the animal's self-mutilation.
PUBLIC NOTICE
THE BOARDING OF ANIMALS BY A BOARDING ESTABLISHMENT IS SUBJECT TO ARTICLE 4 (§ 3.2-6518 et seq.) OF CHAPTER 65 OF TITLE 3.2 OF THE CODE OF VIRGINIA. YOU HAVE SPECIFIC REMEDIES WHEN BOARDING ANIMALS IN THIS OR ANY OTHER BOARDING ESTABLISHMENT IN VIRGINIA. A COPY IS AVAILABLE IMMEDIATELY UPON REQUEST AND IS TO BE PRESENTED TO YOU AT THE TIME OF INTAKE IN THE FORM OF A WRITTEN DOCUMENT. IF YOU HAVE A COMPLAINT, YOU MAY CONTACT YOUR LOCAL LAW-ENFORCEMENT OFFICER OR THE VIRGINIA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES, RICHMOND, VIRGINIA.

Payment, Possession, and Unclaimed Animal Policy (Virginia)

Payment for all boarding, daycare, and related services is due at the time of pickup, unless otherwise agreed in writing.FidoPlay, LLC reserves the right to retain possession of any animal until all reasonable and customary charges for services rendered have been paid in full, as permitted under applicable Virginia law.Any animal for which full payment has not been made may not be claimed or released until the outstanding balance is satisfied. During any period of nonpayment, the animal shall remain in the custody of FidoPlay at the Pet Owner’s continued expense, and standard boarding and care charges shall continue to accrue.In the event an animal is not retrieved and paid for, such animal may be deemed “unclaimed” or abandoned in accordance with Virginia law, including but not limited to § 3.2-6520.If an animal remains unclaimed for a period of fourteen (14) days after the agreed pickup date or after notice to the owner, FidoPlay may, in accordance with § 3.2-6520 of the Code of Virginia, take lawful action including but not limited to:Transfer to a shelter or rescue organizationPlacement for adoptionSale or other lawful disposition, where permittedThe Pet Owner acknowledges that failure to pay for services and retrieve the animal may result in the termination of ownership rights to the extent allowed by law, and that the Pet Owner remains liable for all charges incurred prior to such disposition.Any disputes regarding charges, possession, or ownership of the animal, including claims for detinue or recovery of property, shall be resolved through the appropriate civil courts, and not by self-help or interference with the lawful custody of FidoPlay.

FidoPlay, LLC Boarding & Daycare Agreement

This Boarding & Daycare Agreement (“Agreement”) is entered into by and between FidoPlay, LLC (“FidoPlay”) and the undersigned pet owner (“Pet Parent”).
By booking or utilizing FidoPlay’s services, Pet Parent agrees to the following terms:

1. Liability & Veterinary Care

Pet Parent understands that participation in daycare, boarding, and related services involves inherent risks, including but not limited to injury, illness, or death.FidoPlay and its staff shall not be liable for injury, illness, or death of any pet, except where required by law.If a pet becomes ill or injured while in FidoPlay’s care:FidoPlay is authorized to seek veterinary treatment if deemed necessaryFidoPlay may transport the pet to a veterinarianFidoPlay will contribute up to $200 toward veterinary careAny costs exceeding $200 are the sole responsibility of the Pet ParentPet Parent authorizes FidoPlay to obtain medical care if the Pet Parent cannot be reached.

2. Behavior & Dismissal Policy

FidoPlay reserves the right to remove any pet from daycare, boarding, or group play at any time for safety or behavioral concerns.No refunds will be issued for early removalFidoPlay may permanently refuse service to any pet or Pet Parent at its discretion

3. Temperament Requirements

All pets must pass a temperament evaluation prior to participation. This may occur:Prior to boardingAt drop-offDuring a trial daycare visitFidoPlay reserves the right to deny services based on temperament or safety concerns.

4. Nail Maintenance

All pets must have safely trimmed nails.If a pet’s nails are deemed unsafe:FidoPlay may perform a nail trim using a DremelA $10 fee will be charged

5. Vaccination Requirements

Pet Parent agrees to:Provide proof of current vaccinations:RabiesBordetellaDistemperMaintain up-to-date records at all timesFailure to comply may result in denial or termination of services.

6. Female Dogs in Heat

Female dogs in heat are not permitted.If a dog enters heat during its stay, the Pet Parent must arrange immediate pickup.

7. Payment Terms

Boarding is payable in advance, unless otherwise approved“Pay at pickup” requires:Minimum four (4) night stayValid card on fileAll charges are subject to the Payment, Possession, and Unclaimed Animal Policy incorporated into this Agreement.

8. No Refund Policy

No refunds or credits will be issued for:Early pickupUnused boarding/Daycare timeBoarding may be extended subject to availability.

9. Additional Charges

FidoPlay may apply additional fees, including:Enhanced Care Fee
For pets requiring excessive supervision, time, or resources:Up to $20 per pet, per nightDetermined at FidoPlay’s discretion

10. Billing Authorization

Pet Parent authorizes FidoPlay to charge the card on file for:Boarding and daycare servicesRecurring plans or subscriptionsOutstanding balancesAdditional services (including nail trims and enhanced care)Pet Parent agrees to maintain valid payment information at all times.

11. Conduct Policy

Pet Parents and staff are expected to interact respectfully.FidoPlay may immediately terminate services if:A Pet Parent behaves in a hostile or inappropriate mannerA pet presents ongoing safety risks

12. Representations of Pet Parent

Pet Parent certifies that:The pet is in good healthThe pet is free from contagious illnessAll provided information is accurate and complete

13. Entire Agreement

This Agreement, together with any incorporated policies, constitutes the entire agreement between the parties.By utilizing FidoPlay’s services, Pet Parent acknowledges that they have:ReadUnderstoodAgreed to all terms and conditions

Payment, Possession, and Unclaimed Animal Policy (Virginia)

Payment for all boarding, daycare, and related services is due at the time of pickup, unless otherwise agreed in writing.FidoPlay, LLC reserves the right to retain possession of any animal until all reasonable and customary charges for services rendered have been paid in full, as permitted under applicable Virginia law.Any animal for which full payment has not been made may not be claimed or released until the outstanding balance is satisfied. During any period of nonpayment, the animal shall remain in the custody of FidoPlay at the Pet Owner’s continued expense, and standard boarding and care charges shall continue to accrue.In the event an animal is not retrieved and paid for, such animal may be deemed “unclaimed” or abandoned in accordance with Virginia law, including but not limited to § 3.2-6520.If an animal remains unclaimed for a period of fourteen (14) days after the agreed pickup date or after notice to the owner, FidoPlay may, in accordance with § 3.2-6520 of the Code of Virginia, take lawful action including but not limited to:Transfer to a shelter or rescue organizationPlacement for adoptionSale or other lawful disposition, where permittedThe Pet Owner acknowledges that failure to pay for services and retrieve the animal may result in the termination of ownership rights to the extent allowed by law, and that the Pet Owner remains liable for all charges incurred prior to such disposition.Any disputes regarding charges, possession, or ownership of the animal, including claims for detinue or recovery of property, shall be resolved through the appropriate civil courts, and not by self-help or interference with the lawful custody of FidoPlay.

FidoPlay, LLC Boarding & Daycare Agreement

This Boarding & Daycare Agreement (“Agreement”) is entered into by and between FidoPlay, LLC (“FidoPlay”) and the undersigned pet owner (“Pet Parent”).
By booking or utilizing FidoPlay’s services, Pet Parent agrees to the following terms:

1. Liability & Veterinary Care

Pet Parent understands that participation in daycare, boarding, and related services involves inherent risks, including but not limited to injury, illness, or death.FidoPlay and its staff shall not be liable for injury, illness, or death of any pet, except where required by law.If a pet becomes ill or injured while in FidoPlay’s care:FidoPlay is authorized to seek veterinary treatment if deemed necessaryFidoPlay may transport the pet to a veterinarianFidoPlay will contribute up to $200 toward veterinary careAny costs exceeding $200 are the sole responsibility of the Pet ParentPet Parent authorizes FidoPlay to obtain medical care if the Pet Parent cannot be reached.

2. Behavior & Dismissal Policy

FidoPlay reserves the right to remove any pet from daycare, boarding, or group play at any time for safety or behavioral concerns.No refunds will be issued for early removalFidoPlay may permanently refuse service to any pet or Pet Parent at its discretion

3. Temperament Requirements

All pets must pass a temperament evaluation prior to participation. This may occur:Prior to boardingAt drop-offDuring a trial daycare visitFidoPlay reserves the right to deny services based on temperament or safety concerns.

4. Nail Maintenance

All pets must have safely trimmed nails.If a pet’s nails are deemed unsafe:FidoPlay may perform a nail trim using a DremelA $10 fee will be charged

5. Vaccination Requirements

Pet Parent agrees to:Provide proof of current vaccinations:RabiesBordetellaDistemperMaintain up-to-date records at all timesFailure to comply may result in denial or termination of services.

6. Female Dogs in Heat

Female dogs in heat are not permitted.If a dog enters heat during its stay, the Pet Parent must arrange immediate pickup.

7. Payment Terms

Boarding is payable in advance, unless otherwise approved“Pay at pickup” requires:Minimum four (4) night stayValid card on fileAll charges are subject to the Payment, Possession, and Unclaimed Animal Policy incorporated into this Agreement.

8. No Refund Policy

No refunds or credits will be issued for:Early pickupUnused boarding/Daycare timeBoarding may be extended subject to availability.

9. Additional Charges

FidoPlay may apply additional fees, including:Enhanced Care Fee
For pets requiring excessive supervision, time, or resources:Up to $20 per pet, per nightDetermined at FidoPlay’s discretion

10. Billing Authorization

Pet Parent authorizes FidoPlay to charge the card on file for:Boarding and daycare servicesRecurring plans or subscriptionsOutstanding balancesAdditional services (including nail trims and enhanced care)Pet Parent agrees to maintain valid payment information at all times.

11. Conduct Policy

Pet Parents and staff are expected to interact respectfully.FidoPlay may immediately terminate services if:A Pet Parent behaves in a hostile or inappropriate mannerA pet presents ongoing safety risks

12. Representations of Pet Parent

Pet Parent certifies that:The pet is in good healthThe pet is free from contagious illnessAll provided information is accurate and complete

13. Entire Agreement

This Agreement, together with any incorporated policies, constitutes the entire agreement between the parties.By utilizing FidoPlay’s services, Pet Parent acknowledges that they have:ReadUnderstoodAgreed to all terms and conditions

14. Discounts, Promotions, Pricing, and Policy Changes

All discounts, promotions, negotiated rates, credits, or special pricing arrangements are offered solely at the discretion of FidoPlay, LLC and its authorized representatives and are conditional upon full and timely payment and compliance with this Agreement.

FidoPlay reserves the right to modify, revoke, or deny any discount, promotion, or special rate if:

• Payment is not made when due

• Payment at pickup is not completed as agreed

• A valid payment method is not maintained

• The Pet Parent violates any term of this Agreement

• Or for any other reasonable business purpose, as determined by FidoPlay

In such cases, standard published rates shall apply and may be applied retroactively to all services provided.

Pet Parent acknowledges and agrees that:

• All charges assessed by FidoPlay are reasonable and customary for the services rendered; and

• Any discounted or promotional pricing is a conditional benefit that may be revoked under the terms of this Agreement

FidoPlay reserves the right to update or modify its policies, terms, conditions, and pricing at any time. Updated terms become effective upon posting or publication, and continued use of FidoPlay’s services constitutes acceptance of such updated terms.

To the fullest extent permitted by law, Pet Parent waives any claim or defense based on lack of notice of updated terms.

15. Collections, Costs, and Attorney’s Fees

Pet Parent agrees that all unpaid balances for services rendered are due and payable upon demand.

In the event of nonpayment, FidoPlay, LLC reserves the right to pursue all lawful remedies to collect the outstanding balance, including but not limited to:

• Charging the payment method on file

• Referring the account to a collections agency

• Initiating civil legal action

Pet Parent agrees to be responsible for all costs of collection, including but not limited to:

• Reasonable attorney’s fees

• Court costs

• Filing fees

• Service of process fees

• Collection agency fees

• Administrative costs incurred in recovering the debt

To the fullest extent permitted by law, Pet Parent agrees that such costs may be added to the outstanding balance.

Pet Parent acknowledges that FidoPlay may exercise lawful rights regarding animals in its custody in accordance with applicable Virginia law, including Virginia Code § 3.2-6520, where applicable.

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16. Pet Parent Information & Responsibility

Pet Parent agrees to provide accurate, current, and complete information at all times, including but not limited to:

• Full legal name

• Address

• Phone number(s)

• Email address

• Emergency contact information

• Payment information

Pet Parent is solely responsible for maintaining and updating all information on file with FidoPlay.

Failure to maintain accurate and up-to-date information shall not:

• Relieve Pet Parent of any financial obligations under this Agreement

• Prevent FidoPlay from enforcing its rights under this Agreement

• Serve as a defense to any collection action or legal proceeding

FidoPlay shall be entitled to rely on the information provided by the Pet Parent as accurate and complete unless and until updated by the Pet Parent.

By using our website and services, you consent to these Terms of Service.